Seminars

February 16, 2005, 10:00: Gülay Aykaç Aydın, Demirdöküm Marketing Analysis Unit Director

February 23, 2005, 15:30: Yılmaz Yıldız, GarantiBank Call Center and Telemarketing Senior Vice President, Seminar title: "How to Create Value as an Engineer?"

April 21, 2005, 12:30: Özge Tekalp, Finansbank Call Center Unit Director, Seminar title: "Realizing the Value of Contact Center Technology"

June14, 2005, 9:30-13:30: Call Center Research Forum